Help center
Everything you need to sign, send, and track documents with FairSign. Start with a walkthrough, or jump to the answer you need.
Quick start
Sign a PDF yourselfDrop in a file, place your signature, download the signed PDF. Nothing is uploaded to our server.Send a PDF for someone else to signAdd fields, type their email, send. They sign from a link — no account needed on their side.Track a signature requestSee who has opened, signed, or is still pending, and send a reminder in one click.
Browse by topic
Getting startedThree short walkthroughs: sign a PDF yourself, send it to someone else, and track a request.Feature guidesOne guide per core feature — the editor, signature requests, templates, tracking, teams, and the certificate.FAQThe questions people ask most: free limits, refunds, privacy, legal validity, how to cancel a request.TroubleshootingFixes for the common snags: a link that never arrived, a PDF that won't open, a payment that failed.Billing & refundsThe three plans, yearly pricing, how cancellation works, and the 30-day refund — in plain words.
Still stuck?
Reply to any email we send you, or reach us from the address in the footer. Paid users get a first response within 24 hours, free users within 48 hours, and refund requests are handled within 24 hours.